Your order

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Damaged order
Please provide the name of the product(s) along with a picture of the damage along with your name and your order number. The picture is required for our cl...
Wed, Dec 19, 2018 at 1:30 PM
Order form- Mail
We do have a mail order form that you can print and send in. Payment with a money order or bank check can be mailed in along with our mail order form. Her...
Wed, Dec 19, 2018 at 1:44 PM
Checks
We do not accept personal checks. We accept all major credit cards, paypal, money orders and bank checks. Payment with a money order or bank check can be ...
Wed, Dec 19, 2018 at 1:45 PM
Confirmation
For all orders placed Monday-Friday we will process your order that day, excluding holidays / weekends, and we will ship within 2 business days pending prod...
Wed, Dec 19, 2018 at 1:46 PM
Returns
Return Policy We want you to love your hair and skin care products. If for any reason you are not satisfied with your order, we will gladly refund your...
Wed, Dec 19, 2018 at 1:59 PM
Backorder
We do not backorder items, but we will notify you by email if a product is out-of-stock.
Wed, Dec 19, 2018 at 2:05 PM
Charged twice
Your credit/debit card has not been charged twice. However, your financial institution may show a pending amount-(the amount authorized) on your credit/...
Wed, Dec 19, 2018 at 2:37 PM
Price
"We show the price of all of products on our website. Some browsers do not display our website properly and may cause the prices not to be shown to...
Wed, Dec 19, 2018 at 2:37 PM
Order changes
Once you have placed an order you cannot add items or change it. Unfortunately the payment processors (credit cards and paypal) do not permit us to make add...
Wed, Dec 19, 2018 at 2:38 PM
Overcharged
Overcharged Our prices are in US Dollars. If you feel that you were overcharged this is usually the result of the exchange rate difference between the US D...
Wed, Dec 19, 2018 at 2:39 PM