Occasionally some separation may occur. If you open the product and see an oily or watery layer at the top, this does not mean the product is spoiled, nor does separation lessen the product's effectiveness.
We suggest shaking well or mixing before use.
Natural ingredients will vary in their color, scent, texture and thickness. They are not mass-produced the way synthetic ones can be. Herbs and other ingredients harvested from different farms at different times will look or feel different when used in a product.
In general, any difference in texture or consistency of one of our products is often associated with it being a natural product.
This is a good thing in that you know that you are getting pure natural ingredients in our products.